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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Magdalena Gomez

December 22, 2025

1  out of  5
rating by Magdalena Gomez
"Horrible service horrible ceo"
We responded:
"We’re sorry to see this review, as we don’t have any record of contact with this person or as a Policy holder. It’s possible this was meant for another business. If there is a misunderstanding, or you need further assistance , please feel free to reach out to me directly."
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Sterling

December 19, 2025

3  out of  5
rating by Sterling
"Ms Jasmine is awesome quick efficient, sounds confident in the phone makes you feel it easy. Took care of everything I needed in 15 minutes Great!!! However there are male team members that aren't quite as efficient, and lack Jasmine's professionalism, follow through and easygoing nature. He did not leave me confident in his abilities and his lack of follow through is evidence of that . Clone Jasmine have certain male members of your team learn from her."
We responded:
"Thank you for taking time to share your feedback. We’re glad to hear you had a positive experience with Jasmyn —She truly cares about her Policy Holder and I’ll be sure to recognize that for her. At the same time I’m sorry to hear that. A part of your experience did not meet your expectations. That’s never the level of service we aim to provide. Your feedback is important to us, and we take concerns like this seriously so we can address them internally and grow. we appreciate you bringing this to our attention and thank you for giving us the opportunity to do better. If you’d like to discuss this further, we’d welcome the chance to do that directly. Thank you. "
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Princess Brown

December 11, 2025

5  out of  5
rating by Princess Brown
"I’ve had such a great experience with my insurance rep, Ms.Lisa. She is always incredibly nice, friendly, and patient every time I reach out. She takes the time to explain things clearly and make sure I feel comfortable with every step. It’s refreshing to speak with someone who genuinely cares and provides consistently excellent customer service. I truly appreciate her professionalism and kindness highly recommend Ms.Lisa!"
We responded:
"Thank you for taking the time to do this review. Our team takes pride in providing excellent customer service. And Miss Lisa is always on point with that. We appreciate you and your business. "
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Angela Brown

December 11, 2025

5  out of  5
rating by Angela Brown
"Initially, I contacted Marisol Johnson's State Farm agency to get a quote. I wanted to see if I could lower my current auto insurance premiums with a different carrier because they were raising my rates again. I spoke with Lisa. She was very helpful and informative. She was not only able to give me a lower rate , she was also able to Customize multiple policies which saved me a lot of money. My multi policy discount was better than what I was paying just for auto insurance alone. I’m definitely a satisfied customer."
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CRISSY HARRIS

December 9, 2025

5  out of  5
rating by CRISSY HARRIS
"Statefarm is great they keep my payments affordable. I have spoken to a lot of the staff and everyone seems to have great Customer Service. I have the pleasure of always speaking with the young lady Jasmyn concerning my policy, who always remains calm and professional she is an active listener, that listen to my concerns and find ways to solve the solution. Overall Statefarm has been providing me with outstanding service."
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pamela coleman

November 25, 2025

5  out of  5
rating by pamela coleman
"Lisa has always gone far and beyond for myself as well as my daughter &husband . No matter when i call what time i call or how many times i may call even on a sunday lol her response is i will check as soon as i get in Monday morning. Her customer service is impeccable as well as outstanding she is truly an asset to State Farm . Here your Flowers Mrs Lisa your truly the best Agent besides JAKE 😂🥰🥰"
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Lori Foster

November 20, 2025

5  out of  5
rating by Lori Foster
"The service/coverage that I have received from State Farm has been great! 5 stars especially to my agent Mrs. Lisa Tate. She has answered all of my questions and I was so pleased that I also pointed my son in her direction when he got his car. Keep up the good work. Thank you for all that you do."
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Jacob Strong-Foster

November 19, 2025

5  out of  5
rating by Jacob Strong-Foster
"Ms.Lisa is always super nice and very helpful, every time I need helps she always accommodates me with everything I need with no problem"
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Valnaja Reid

November 19, 2025

5  out of  5
rating by Valnaja Reid
"Ms.Lisa is such a phenomenal person she’s always there to answer any questions or help with any concerns I have I highly recommend her as your agent I will always have nothing but good things to say !!"
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Barbara Kane

October 30, 2025

5  out of  5
rating by Barbara Kane
"Everything went fine. Jasmyn took care of all of my issues with no trouble"
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destiny overton

October 27, 2025

5  out of  5
rating by destiny overton
"great customer service!!"
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Stephanie Nash

October 24, 2025

5  out of  5
rating by Stephanie Nash
"I’ve been a client for 13 years and I must say I have no complaints. It’s been an absolute pleasure working with you and your team."
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Peaches

October 23, 2025

5  out of  5
rating by Peaches
"I can’t say enough good things about my insurance producer LISA ! She's always been just a phone call away whenever I’ve needed help, and most recently they went above and beyond to help me with my whole life policies. Her professionalism, knowledge, and genuine care really stands out. The entire office is friendly, responsive, and always willing to help with any questions I have. "Like a good neighbor, State Farm is there" Lisa and this team truly lives up to that promise. Highly recommend!"
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Bryan Green

September 30, 2025

5  out of  5
rating by Bryan Green
"I love keeping my business with Lisa & Marisol and the team. They make sure I understand everything relating to my policy and make me feel like family!"
We responded:
"Thank you so much for the amazing review! We’re beyond thrilled to hear that Lisa, Marisol and the whole team make you feel like family and keep everything crystal clear for you. Your trust and loyalty means the world to us and we can’t wait to continue supporting you and Your future every step of the way! "
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Robert Rich

September 30, 2025

5  out of  5
rating by Robert Rich
"I love the service I get from this lady always kind, always sweet always polite and helps me with any and everything I need done when it comes down to State Farm thank you Miss Lisa"
We responded:
"Thank you! We all appreciate you. ♥️🙏🏼"
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Halim Zaahir

September 12, 2025

5  out of  5
rating by Halim Zaahir
"I Love these Ladies! impeccable customer service,super attentive to what I needed and could afford.They do fantastic business,very professional but also down to earth with a warm sense of humor.And lets give Adrienne a high five, with knowing how to make me feel like I've made all the right decisions with embracing State farm as my provider!!! Awesome job ladies!! Thank you!!!"
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Donita Moore

September 3, 2025

5  out of  5
rating by Donita Moore
"Ms.Adreanne is a awesome and amazing person her customer service was outstanding also excellent"
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Yasmine

September 2, 2025

5  out of  5
rating by Yasmine
"Lisa is great. She stuck with me and got me a great bundle. She is a rockstar"
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Lucille Samaniego

August 22, 2025

5  out of  5
rating by Lucille Samaniego
"Lisa is a great asset to the State Farm team. She is efficient, kind, courteous, effective and thorough. It makes me feel at ease knowing she is always there to help."
We responded:
"Thank you so much for the amazing review! We are beyond thrilled to hear that Lisa continues to do amazing things for our customers! Including you, a VIP"
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Ada Williams

August 19, 2025

5  out of  5
rating by Ada Williams
"Outstanding customer service received from Jasmyn Owens. She was very knowledgeable, courteous, kind and extremely professional. She is a great asset to your company."
We responded:
"Thank you so much for the amazing review. We are beyond thankful for Jasmyn. Her professionalism and knowledge drives us forward."
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First Lady Justina Johnson

August 15, 2025

5  out of  5
rating by First Lady Justina Johnson
"Jasmine was a excellent customer service. Make sure she don't leave. This is from the Johnson family."
We responded:
"From Johnson to Johnson. We all appreciate your support "
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Dawn Derrill

July 11, 2025

5  out of  5
rating by Dawn Derrill
"I called to gain information about my account and when my latest date was to pay my payment for this month, and Jasmine was very courteous, very efficient very quick and she looked at my record and she gave me that date which helped me out a lot as far as with my budget and balancing out the things that I had to take care of, so I did tell her that I greatly appreciate Her outstanding customer service and each time that I do call and speak with her she’s always very professional very thorough and very respectful so I appreciate that in my State Farm agent"
We responded:
"We understand paying bills and insurance aren’t that fun to deal with. But I’m glad to hear Jasmyn makes the process simple. We appreciate you and your business."
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Timothy Rich

July 9, 2025

5  out of  5
rating by Timothy Rich
"I just want to say thank you to Miss Lisa for always being there returning my calls even when she’s busy calling back let me know that she cares and it’s not just business but I can send her a text about what I need done even when she’s not in the office and when she gets in the office, she make sure she contacts me and gets it taken care of. She goes above and beyond. I can tell that she really loves what she do and she care about others so thank you. Keep up the great work. You are an amazing team lead in any leader would be blessed to have you on their team."
We responded:
"Ms. Lisa is patient and we helpful and we all appreciate your business. Keep doing great thing in the community "
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Drea G

July 9, 2025

5  out of  5
rating by Drea G
"Ms. Lisa goes out and beyond to serve her customers. Im very proud to be a part of the state farm family. Ms. Lisa alway take time out to keep me posted with information that is needed. You are a exceptional employee. Keep up the excellent customers service. Thank you"
We responded:
"Yes Lisa does go above and beyond. We appreciate you and your business! "
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Stacie Richardson

July 9, 2025

5  out of  5
rating by Stacie Richardson
"Ms. Lisa has been the sweetest, most patient and personable at Marisol Johnson’s State Farm office. She was so helpful in assisting me in updating my car and life insurance. As high as car insurance coverage can be these days, (and I have shopped other companies) the great customer service from Marisol Johnson’s office is unmatched and why I stay! “Shout out to Jasmine too!” The entire team are professionals and super kind! Thank you so much!"
We responded:
"Lisa’s passion and patience for Insurance is unsurpassed. We all appreciate you and your business."