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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Octavia Mateen

May 14, 2026

5  out of  5
rating by Octavia Mateen
"I have been with State Farm since I’ve been driving and the first person I encountered was Lisa. Working with Lisa is always a positive experience. She’s patient, informative, and always available to answer questions."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Marisol Johnson’s Team. "
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Secret apple

May 14, 2026

5  out of  5
rating by Secret apple
"Special S/o to LISA for being a big help"
We responded:
"Thank you for the 5-star review, Secret! Here on State Farm Agent Marisol Johnson’s Team, we are proud to serve our community and appreciate your recognition. "
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Chimaobi G

May 14, 2026

5  out of  5
rating by Chimaobi G
"Mrs Lisa is by far the best Agent. She knows it all and only focuses on whats best for US. Ask for her help when you call."
We responded:
"Thank you for taking the time to leave such a great review, Chimaobi. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Hillarie akinwale

April 27, 2026

5  out of  5
rating by Hillarie akinwale
"Lisa has been my agent for sometime. She always goes above and beyond to help explain things in my policy I'm unsure of and always gets me the best rates. She is very kind and if I'm having a bad day I can help and here her say " This is Lisa with State farm how can I assist" lol. In her voice."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Charissa

April 25, 2026

5  out of  5
rating by Charissa
"Mrs. Lisa is my go to helper and has always for years been understanding. I felt comfortable talking to her and I appreciate her honesty. Mrs. Lisa, thank you. ❤️"
We responded:
"We are grateful for your 5-star review, Charissa! Thanks for taking a moment to share your positive rating of State Farm Agent Marisol Johnson’s Team here in Owings Mills . "
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Tyronda Smith

April 25, 2026

5  out of  5
rating by Tyronda Smith
"Insurance Agent Lisa Tates was amazing. She made me feel comfortable with speaking about my past concerns with other insurances. My quote was a reasonable price and the process was fast. I will forever support this location because of her expertise. State Farm you have a GREAT EMPLOYEE in Mrs. Lisa Tates."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Owings Mills to know that you had such a wonderful experience with us here on State Farm Agent Marisol Johnson’s Team."
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Andre Davis

April 25, 2026

5  out of  5
rating by Andre Davis
"Writing Mrs. Lisa has been incredibly helpful, personable, and genuinely caring while assisting me and my family with obtaining life insurance. Working with her feels more like calling a friend than handling business. After my mother recently passed, Mrs. Lisa was right there for me, offering support whenever I needed it. Even after hours, she took the time to respond, which meant a lot during such a difficult time. Anytime I have a concern, she gets back to me quickly and makes sure everything is taken care of. Thank you, Mrs. Lisa, for your kindness, dedication, and exceptional service."
We responded:
"Andre, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Marisol Johnson’s Team!"
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Sean Rideout

March 11, 2026

5  out of  5
rating by Sean Rideout
"I called and Lisa responded promptly. Lisa attitude brightened my day, it was also great that she had all the answers to my questions. Great work."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Marisol Johnson’s Team. "
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D Jones

March 6, 2026

5  out of  5
rating by D Jones
"Lisa in Marisol Johnson’s State Farm Insurance office is my go to for assistance with my insurance needs. She takes the time to go over all my options. I highly recommend this office, and Lisa for your insurance needs."
We responded:
"Thank you so much for the 5-stars, D! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Talia E

March 6, 2026

5  out of  5
rating by Talia E
"Marisol Johnson has been my agent for over 15 years. Office staff is professional and always helpful. But shot out to LISA who is hands down the reason I choose to always return. She finds the best value for your money and any savings you may be eligible for. She treats you like family which is hard to find. I know im in good hands Top tier every damn time🙌🏾"
We responded:
"Talia, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Marisol Johnson’s Team is just a call or email away!"
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Chris

February 27, 2026

5  out of  5
rating by Chris
"Rihanna Randolph had such amazing customer service and was very detailed in her explanation. Highly recommend her for anyone looking for life insurance."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Marisol Johnson’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Monique Morgan

February 27, 2026

5  out of  5
rating by Monique Morgan
"Marisol and her team are all awesome! Services are impeccable. I would recommend Services because they definitely get you right"
We responded:
"Thank you for the 5-star review, Monique! Here on State Farm Agent Marisol Johnson’s Team, we are proud to serve our community and appreciate your recognition. "
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Torri Jackson

February 24, 2026

5  out of  5
rating by Torri Jackson
"We have been clients of State Farm for over 13 years. The top reason for us remaining with State Farm is due to our representative Lisa, who truly goes above and beyond to help her client. Lisa has amazing knowledge and understanding of not only the business, but also listening and understanding the needs of her clients to make sure all needs a met. Lisa is dedicated to providing knowledgeable and timely feedback to make sure her clients have the best experience no matter how difficult the conversations may become she still takes the time to explain and make her clients feel comfortable every step away. She also make sure that we're not just covered with auto insurance but also life insurance. If you're looking for an Outstanding representative to help you navigate through your insurance questions ask for Lisa."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Marisol Johnson’s Team! We deeply appreciate your kind words here in Owings Mills . "
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Dayonna

February 19, 2026

5  out of  5
rating by Dayonna
"State Farm really works with u. Always polite."
We responded:
"Thanks so much for the fantastic rating, Dayonna! We are so glad you had a positive experience with us here on State Farm Agent Marisol Johnson’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Tarsha Felder

January 30, 2026

5  out of  5
rating by Tarsha Felder
"Ms.Lisa is just fabulous! I met her over 10 year ago when I had State Farm auto insurance. Miss Lisa always checked on m me even when I know longer had insurance with State Farm! I talked to her about switching back to State Farm and she made it happen! Ms Lisa knows what she doing and I love her caring nature!! Tarsha"
We responded:
"Thanks so much for the fantastic rating, Tarsha! We are so glad you had a positive experience with us here on State Farm Agent Marisol Johnson’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Dagreat sis & bro Kids

January 28, 2026

5  out of  5
rating by Dagreat sis & bro Kids
"I’ve been working with Lisa for years now and she has been efficient and supportive in every area"
We responded:
"Thank you for the 5-star review, Dagreat! Here on State Farm Agent Marisol Johnson’s Team, we are proud to serve our community and appreciate your recognition. "
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Marlene Asseviero

January 28, 2026

5  out of  5
rating by Marlene Asseviero
"Dorian was a pleasure to work with I appreciated his time and effort."
We responded:
"Marlene, thank you for your wonderful review of State Farm Agent Marisol Johnson’s Team! Marlene, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Marisol Johnson’s Team! "
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Angeleta Vickers

January 28, 2026

5  out of  5
rating by Angeleta Vickers
"It was a pleasure and delight to work with Dorian on my auto insurance. He was knowledgeable and very courteous."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Marisol Johnson’s Team here in Owings Mills . "
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Mikael Jones

January 28, 2026

5  out of  5
rating by Mikael Jones
"Dorian was a delight to work with"
We responded:
"We appreciate your review, Mikael. We are so happy that you had such a wonderful experience with State Farm Agent Marisol Johnson’s Team here in Owings Mills ! "
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Morgan Brogden

January 28, 2026

5  out of  5
rating by Morgan Brogden
"Ms.Lisa is amazing and very helpful ,i love the whole team they have helped me set up my life insurance the process was smooth and easy !thank u guys for your service!"
We responded:
"Thanks so much for the amazing review, Morgan! We really appreciate your support here in Owings Mills . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Marisol Johnson’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Owings Mills . "
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Chekeshia Briscoe

January 28, 2026

5  out of  5
rating by Chekeshia Briscoe
"I would like to say I called in a little frustrated and I was greeted by this voice that was so warm and ready to help me anyway she could. Her name is Lisa and let me say that it was like she understood that life be hitting hard and was telling me she would help me and things will be better, not only that we talked like we knew each other for years, but keep in mind this is the first time I talked to her!!! Her customer service skills were A1 and most of all she saved me more money. I would recommend calling her to get whatever you need done cause trust me she understands and will do everything to make you happy!! When I got off the phone with her it was like a weight lifted off my shoulders. Lisa is a wonderful person and willing to help everyone!! So let me say THANK YOU FOR ALL YOUR HELP AND TREATING ME WITH RESPECT!!! AWESOME JOB LISA🫶🏽👏"
We responded:
"Wow, thank you for the 5-star review, Chekeshia! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Chekeshia, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Marisol Johnson’s Team is just a call or email away! "
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Magdalena Gomez

December 22, 2025

1  out of  5
rating by Magdalena Gomez
"Horrible service horrible ceo"
We responded:
"We’re sorry to see this review, as we don’t have any record of contact with this person or as a Policy holder. It’s possible this was meant for another business. If there is a misunderstanding, or you need further assistance , please feel free to reach out to me directly."
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Sterling

December 19, 2025

3  out of  5
rating by Sterling
"Ms Jasmine is awesome quick efficient, sounds confident in the phone makes you feel it easy. Took care of everything I needed in 15 minutes Great!!! However there are male team members that aren't quite as efficient, and lack Jasmine's professionalism, follow through and easygoing nature. He did not leave me confident in his abilities and his lack of follow through is evidence of that . Clone Jasmine have certain male members of your team learn from her."
We responded:
"Thank you for taking time to share your feedback. We’re glad to hear you had a positive experience with Jasmyn —She truly cares about her Policy Holder and I’ll be sure to recognize that for her. At the same time I’m sorry to hear that. A part of your experience did not meet your expectations. That’s never the level of service we aim to provide. Your feedback is important to us, and we take concerns like this seriously so we can address them internally and grow. we appreciate you bringing this to our attention and thank you for giving us the opportunity to do better. If you’d like to discuss this further, we’d welcome the chance to do that directly. Thank you. "
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Princess Brown

December 11, 2025

5  out of  5
rating by Princess Brown
"I’ve had such a great experience with my insurance rep, Ms.Lisa. She is always incredibly nice, friendly, and patient every time I reach out. She takes the time to explain things clearly and make sure I feel comfortable with every step. It’s refreshing to speak with someone who genuinely cares and provides consistently excellent customer service. I truly appreciate her professionalism and kindness highly recommend Ms.Lisa!"
We responded:
"Thank you for taking the time to do this review. Our team takes pride in providing excellent customer service. And Miss Lisa is always on point with that. We appreciate you and your business. "
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Angela Brown

December 11, 2025

5  out of  5
rating by Angela Brown
"Initially, I contacted Marisol Johnson's State Farm agency to get a quote. I wanted to see if I could lower my current auto insurance premiums with a different carrier because they were raising my rates again. I spoke with Lisa. She was very helpful and informative. She was not only able to give me a lower rate , she was also able to Customize multiple policies which saved me a lot of money. My multi policy discount was better than what I was paying just for auto insurance alone. I’m definitely a satisfied customer."
We responded:
"What a great review! Thank you for your trust in our office. Lisa is amazing! Yes, she truly gives it her all. "